Response from the administration
Eau trouble au robinet à Nguékokh
OFOR
Khountou score
Response rate
74%
Average processing time
4.2 days
Published responses
156
Reports followed
64
Response details
- Reference
- SG-OFOR-2025-0016
- Response date
- 25 February 2025 at 05:31
- Answered by
- Service des relations usagers
- Status
- Published
- Category
- Water quality
- Location
- Nguékokh, Mbour
- Follow-up
- 79 views
Report summary
Eau trouble au robinet à Nguékokh. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement et vous remercions pour votre vigilance citoyenne.
Nos équipes sont intervenues sur le site mentionné et ont procédé aux travaux nécessaires.
La situation est désormais rétablie. Nous restons à votre disposition pour toute information complémentaire.
Service des relations usagers – OFOR
Actions taken
- On-site intervention carried out on 25 February 2025
- Constat sur site par les équipes techniquesCompleted
- Intervention sur l’ouvrage concernéCompleted
- Suivi post-interventionIn progress
Processing timeline
Report received
15 February 2025 – 03:07
Report registered on the Khountou.sn platform
Assigned to: Service des relations usagers
15 February 2025 – 05:07
The case was sent to the technical team
On-site intervention
24 February 2025 – 23:31
Team sent on site for assessment and works
Response published
25 February 2025 – 05:31
Response published on the platform
Attachments / related documents
Citizen follow-up
- 79Views
- 16Found it useful
- 6Comments
- 8Shares