Response from the administration
Rupture de médicaments essentiels à HLM
Ziguinchor Regional Hospital
Khountou score
Response rate
48%
Average processing time
9.1 days
Published responses
47
Reports followed
133
Response details
- Reference
- SG-HRZ-2025-0007
- Response date
- 25 March 2025 at 16:47
- Answered by
- Service des relations usagers
- Status
- Published
- Category
- Medicine shortage
- Location
- HLM, Dakar
- Follow-up
- 52 views
Report summary
Rupture de médicaments essentiels à HLM. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement et vous remercions pour votre vigilance citoyenne.
Nos équipes sont intervenues sur le site mentionné et ont procédé aux travaux nécessaires.
La situation est désormais rétablie. Nous restons à votre disposition pour toute information complémentaire.
Service des relations usagers – HRZ
Actions taken
- On-site intervention carried out on 25 March 2025
- Constat sur site par les équipes techniquesCompleted
- Intervention sur l’ouvrage concernéCompleted
- Suivi post-interventionIn progress
Processing timeline
Report received
15 March 2025 – 14:23
Report registered on the Khountou.sn platform
Assigned to: Service des relations usagers
15 March 2025 – 16:23
The case was sent to the technical team
On-site intervention
25 March 2025 – 10:47
Team sent on site for assessment and works
Response published
25 March 2025 – 16:47
Response published on the platform
Attachments / related documents
Citizen follow-up
- 52Views
- 10Found it useful
- 4Comments
- 5Shares