All reports addressed to the administration
Browse the citizen reports addressed to ANSD, with their status, priority and follow-up.

ANSD
Khountou score
60/100To improve
Response rate
71%
Average processing time
5.9 days
Published responses
112
Reports followed
136
Reports received
136
+7 this month
Resolved
59
43% of total
In progress
47
35% of total
Critical
18
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Dossier bloqué depuis plusieurs mois à Grand-Yoff #ANSD-2024-1778 | Grand-Yoff, Dakar | 24 November 2024 16:24 | Processing delays | In progress | Critical | 66 7 | View report |
![]() Délivrance de documents retardée à Sacré-Cœur #ANSD-2024-1771 | Sacré-Cœur, Dakar | 21 November 2024 20:00 | Documents | Resolved | Medium | 34 3 | View report |
![]() Dossier bloqué depuis plusieurs mois à Thiaroye #ANSD-2024-1764 | Thiaroye, Pikine | 19 November 2024 03:35 | Processing delays | In progress | High | 68 7 | View report |
![]() Dossier bloqué depuis plusieurs mois à Ouakam #ANSD-2024-1757 | Ouakam, Dakar | 16 November 2024 14:10 | Processing delays | Pending | Critical | 56 6 | View report |
![]() Service d’accueil fermé aux heures d’ouverture à Hamo 5 #ANSD-2024-1750 | Hamo 5, Guédiawaye | 13 November 2024 17:45 | Reception | In progress | Medium | 55 6 | View report |
![]() Délivrance de documents retardée à Colobane #ANSD-2024-1743 | Colobane, Dakar | 10 November 2024 23:21 | Documents | Pending | High | 65 7 | View report |
Reports by status
136Total
- Resolved59 (43%)
- In progress47 (35%)
- Pending27 (20%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar61(45%)
- 2.Pikine30(22%)
- 3.Guédiawaye16(12%)
- 4.Rufisque12(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports


