All reports addressed to the administration
Browse the citizen reports addressed to ANSD, with their status, priority and follow-up.
ANSD
Khountou score
60/100To improve
Response rate
71%
Average processing time
5.9 days
Published responses
112
Reports followed
136
Reports received
136
+7 this month
Resolved
59
43% of total
In progress
47
35% of total
Critical
18
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Dossier bloqué depuis plusieurs mois à Wakhinane #ANSD-2024-1442 | Wakhinane, Guédiawaye | 18 July 2024 16:38 | Processing delays | In progress | Medium | 45 5 | View report |
Service d’accueil fermé aux heures d’ouverture à Mermoz #ANSD-2024-1435 | Mermoz, Dakar | 15 July 2024 22:14 | Reception | Resolved | Low | 61 6 | View report |
Délivrance de documents retardée à Bargny #ANSD-2024-1428 | Bargny, Rufisque | 13 July 2024 05:49 | Documents | Resolved | Critical | 18 2 | View report |
Absence d’information sur les procédures à Plateau #ANSD-2024-1421 | Plateau, Dakar | 10 July 2024 10:24 | Transparency | Resolved | Medium | 47 5 | View report |
Délivrance de documents retardée à Keur Massar #ANSD-2024-1414 | Keur Massar, Pikine | 08 July 2024 03:00 | Documents | Resolved | Medium | 21 2 | View report |
Service d’accueil fermé aux heures d’ouverture à Wakhinane #ANSD-2024-1407 | Wakhinane, Guédiawaye | 05 July 2024 10:35 | Reception | Resolved | Low | 62 6 | View report |
Reports by status
136Total
- Resolved59 (43%)
- In progress47 (35%)
- Pending27 (20%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar61(45%)
- 2.Pikine30(22%)
- 3.Guédiawaye16(12%)
- 4.Rufisque12(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports