All reports addressed to the administration
Browse the citizen reports addressed to ANSD, with their status, priority and follow-up.
ANSD
Khountou score
60/100To improve
Response rate
71%
Average processing time
5.9 days
Published responses
112
Reports followed
136
Reports received
136
+7 this month
Resolved
59
43% of total
In progress
47
35% of total
Critical
18
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Délivrance de documents retardée à Pout #ANSD-2025-2114 | Pout, Thiès | 02 April 2025 07:10 | Documents | Resolved | High | 45 5 | View report |
Délivrance de documents retardée à Colobane #ANSD-2025-2107 | Colobane, Dakar | 30 March 2025 11:45 | Documents | Resolved | Medium | 57 6 | View report |
Dossier bloqué depuis plusieurs mois à Hamo 5 #ANSD-2025-2100 | Hamo 5, Guédiawaye | 27 March 2025 22:21 | Processing delays | Resolved | Low | 36 4 | View report |
Absence d’information sur les procédures à Thiaroye #ANSD-2025-2093 | Thiaroye, Pikine | 25 March 2025 06:56 | Transparency | In progress | High | 68 7 | View report |
Service d’accueil fermé aux heures d’ouverture à Liberté 6 #ANSD-2025-2086 | Liberté 6, Dakar | 22 March 2025 18:31 | Reception | In progress | High | 63 7 | View report |
Délivrance de documents retardée à Liberté 6 #ANSD-2025-2079 | Liberté 6, Dakar | 19 March 2025 16:07 | Documents | Resolved | High | 31 3 | View report |
Reports by status
136Total
- Resolved59 (43%)
- In progress47 (35%)
- Pending27 (20%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar61(45%)
- 2.Pikine30(22%)
- 3.Guédiawaye16(12%)
- 4.Rufisque12(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports