DGID — Direction Générale des Impôts et Domaines
Full administration profile
Khountou score
Ranked 1st of 3 administrations in the Finance sector
Response rate
70%
Average processing time
4.9 days
Published responses
132
Reports followed
289
- Sector
- Finance
- Head office region
- Dakar
- Status
- Public administrative establishment (EPA)
- Founded
- 1983
Direction Générale des Impôts et Domaines is a public body of the “Finance” sector based in Dakar. This profile brings together the citizen reports it receives, its published responses, its public commitments and its documents.
1. Performance summary
Reports received
289
+14 this month
Response rate
70%
+3 pts this month
Average time
4.9 days
-0.2 days this month
Published responses
132
+8 this month
Reports by status
- Resolved140 (48%)
- In progress89 (31%)
- Pending54 (19%)
- Rejected6 (2%)
5. Khountou score trend
2. Recent reports
| Report subject | Category | Status | Date | Views | Actions |
|---|---|---|---|---|---|
| Dossier en attente depuis 6 mois à Plateau | Processing delays | Resolved | 22 May 2025 | 52 | |
| Plateforme de paiement en ligne indisponible | Online services | In progress | 20 May 2025 | 46 | |
| Longues files d’attente au centre des impôts de Diamniadio | Reception | Resolved | 19 May 2025 | 37 | |
| Dossier en attente depuis 6 mois à Hamo 5 | Processing delays | In progress | 18 May 2025 | 58 | |
| Longues files d’attente au centre des impôts de Wakhinane | Reception | In progress | 17 May 2025 | 41 |
3. Responses from the administration
Response to report #DGID-2025-2240
23 May 2025Les travaux sont en cours. Une nouvelle mise à jour sera publiée à leur achèvement.
View the responseResponse to report #DGID-2025-2233
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #DGID-2025-2226
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the response
4. Commitments and corrective actions
6. Practical information
- Address
- BP 3326, Dakar – Sénégal
- Phone
- +221 33 859 52 53
- Website
- www.dgid.sn
- contact@dgid.sn
- Opening hours
- Mon – Fri: 08:00 – 17:00
- Social networks
- DGID
7. Areas of operation
Present in 7 regions of Senegal
Dakar, Thiès, Saint-Louis, Diourbel, Kaolack, Ziguinchor, Louga