Ministry of National Education
Full administration profile
Khountou score
Ranked 1st of 3 administrations in the Education sector
Response rate
76%
Average processing time
4.5 days
Published responses
198
Reports followed
118
- Sector
- Education
- Head office region
- Dakar
- Status
- Ministerial department
- Founded
- 1973
Ministry of National Education is a public body of the “Education” sector based in Dakar. This profile brings together the citizen reports it receives, its published responses, its public commitments and its documents.
1. Performance summary
Reports received
118
+6 this month
Response rate
76%
+2 pts this month
Average time
4.5 days
-0.2 days this month
Published responses
198
+12 this month
Reports by status
- Resolved63 (53%)
- In progress36 (31%)
- Pending17 (14%)
- Rejected2 (2%)
5. Khountou score trend
2. Recent reports
| Report subject | Category | Status | Date | Views | Actions |
|---|---|---|---|---|---|
| Diourbel : école élémentaire de Ndindy sans salles de classe | Classrooms | In progress | 21 May 2025 | 4,200 | |
| Classes sans enseignant à Diamaguène | Missing teachers | In progress | 18 May 2025 | 63 | |
| Pas de toilettes dans l’école de Ouakam | School sanitation | Resolved | 15 May 2025 | 31 | |
| Classes sans enseignant à Medina | Missing teachers | In progress | 12 May 2025 | 62 | |
| École sans salles de classe à Fann | Classrooms | Resolved | 09 May 2025 | 57 |
3. Responses from the administration
Response to report #MEN-2025-2610
23 May 2025Le signalement a été transmis au service compétent pour une visite de constat.
View the responseResponse to report #MEN-2025-2610
23 May 2025Les travaux sont en cours. Une nouvelle mise à jour sera publiée à leur achèvement.
View the responseResponse to report #MEN-2025-2240
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the response
4. Commitments and corrective actions
6. Practical information
- Address
- BP 7074, Dakar – Sénégal
- Phone
- +221 33 855 17 64
- Website
- www.men.sn
- contact@men.sn
- Opening hours
- Mon – Fri: 08:00 – 17:00
- Social networks
- Ministère de l’Éducation nationale
7. Areas of operation
Present in 14 regions of Senegal
Dakar, Thiès, Saint-Louis, Diourbel, Kaolack, Ziguinchor, Louga, Fatick, Kaffrine, Kolda, Matam, Sédhiou, Tambacounda, Kédougou