Ministry of Finance and Budget
Full administration profile
Khountou score
Ranked 3rd of 3 administrations in the Finance sector
Response rate
58%
Average processing time
6.3 days
Published responses
138
Reports followed
145
- Sector
- Finance
- Head office region
- Dakar
- Status
- Ministerial department
- Founded
- 1988
Ministry of Finance and Budget is a public body of the “Finance” sector based in Dakar. This profile brings together the citizen reports it receives, its published responses, its public commitments and its documents.
1. Performance summary
Reports received
145
+7 this month
Response rate
58%
+1 pts this month
Average time
6.3 days
-0.4 days this month
Published responses
138
+8 this month
Reports by status
- Resolved57 (39%)
- In progress46 (32%)
- Pending39 (27%)
- Rejected3 (2%)
5. Khountou score trend
2. Recent reports
| Report subject | Category | Status | Date | Views | Actions |
|---|---|---|---|---|---|
| Longues files d’attente au centre des impôts de Sam Notaire | Reception | In progress | 20 May 2025 | 31 | |
| Plateforme de paiement en ligne indisponible | Online services | In progress | 18 May 2025 | 55 | |
| Dossier en attente depuis 6 mois à Mbour | Processing delays | Resolved | 15 May 2025 | 23 | |
| Dossier en attente depuis 6 mois à Keur Massar | Processing delays | Resolved | 13 May 2025 | 65 | |
| Avis d’imposition erroné reçu à Liberté 6 | Tax notice | In progress | 10 May 2025 | 18 |
3. Responses from the administration
Response to report #MFB-2025-2240
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #MFB-2025-2233
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #MFB-2025-2240
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the response
4. Commitments and corrective actions
6. Practical information
- Address
- BP 2774, Dakar – Sénégal
- Phone
- +221 33 837 14 12
- Website
- www.mfb.sn
- contact@mfb.sn
- Opening hours
- Mon – Fri: 08:00 – 17:00
- Social networks
- Ministère des Finances et du Budget
7. Areas of operation
Present in 6 regions of Senegal
Dakar, Thiès, Saint-Louis, Diourbel, Kaolack, Ziguinchor