Ministry of Health and Social Action
Full administration profile
Khountou score
Ranked 1st of 6 administrations in the Health sector
Response rate
81%
Average processing time
3.6 days
Published responses
241
Reports followed
131
- Sector
- Health
- Head office region
- Dakar
- Status
- Ministerial department
- Founded
- 1960
The Ministry of Health and Social Action defines and implements national health policy: hospitals, health centres, medicines, prevention and social protection.
1. Performance summary
Reports received
131
+7 this month
Response rate
81%
+2 pts this month
Average time
3.6 days
-0.2 days this month
Published responses
241
+11 this month
Reports by status
- Resolved74 (57%)
- In progress39 (30%)
- Pending15 (12%)
- Rejected3 (2%)
5. Khountou score trend
2. Recent reports
| Report subject | Category | Status | Date | Views | Actions |
|---|---|---|---|---|---|
| Hôpital de Ziguinchor : manque de médicaments essentiels | Medicine shortage | In progress | 23 May 2025 | 6,800 | |
| Stationnement anarchique devant l’Hôpital Aristide Le Dantec | Medicine shortage | In progress | 21 May 2025 | 3,400 | |
| Médicaments indisponibles à Guédiawaye | Medicine shortage | Resolved | 29 April 2025 | 870 | |
| Attente de plus de 6 heures aux urgences à Pikine Nord | Waiting times | Rejected | 26 April 2025 | 27 | |
| Attente de plus de 6 heures aux urgences à Thiès Est | Waiting times | Resolved | 23 April 2025 | 39 |
3. Responses from the administration
Response to report #MSAS-2025-2610
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #MSAS-2025-2597
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #MSAS-2025-2610
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the response
4. Commitments and corrective actions
6. Practical information
- Address
- Fann Résidence, Rue Aimé Césaire, Dakar – Sénégal
- Phone
- +221 33 869 42 42
- Website
- www.sante.gouv.sn
- Opening hours
- Mon – Fri: 08:00 – 17:00
- Social networks
- Ministère de la Santé
7. Areas of operation
Present in 14 regions of Senegal
Dakar, Thiès, Diourbel, Fatick, Saint-Louis, Kaolack, Ziguinchor, Kolda, Tambacounda, Louga, Matam, Kédougou, Sédhiou, Kaffrine