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Response from the administration

Frais non affichés demandés aux patients à Diamniadio

Ministry of Health

Ministry of Health

Khountou score

78/100Very good
  • Response rate

    81%

  • Average processing time

    3.6 days

  • Published responses

    241

  • Reports followed

    131

Response details

Reference
SG-MSAS-2025-0017
Response date
30 January 2025 at 19:46
Answered by
Cellule Communication
Status
Published
Category
Unofficial fees
Location
Diamniadio, Rufisque
Follow-up
34 views

Report summary

View the report

Frais non affichés demandés aux patients à Diamniadio. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Official response from the administration

Nous accusons réception de votre signalement et vous remercions pour votre vigilance citoyenne.

Nos équipes sont intervenues sur le site mentionné et ont procédé aux travaux nécessaires.

La situation est désormais rétablie. Nous restons à votre disposition pour toute information complémentaire.

Cellule Communication – MSAS

Actions taken

  • On-site intervention carried out on 30 January 2025
  • Constat sur site par les équipes techniquesCompleted
  • Intervention sur l’ouvrage concernéCompleted
  • Suivi post-interventionIn progress

Processing timeline

  1. Report received

    27 January 2025 – 07:46

    Report registered on the Khountou.sn platform

  2. Assigned to: Cellule Communication

    27 January 2025 – 09:46

    The case was sent to the technical team

  3. On-site intervention

    30 January 2025 – 13:46

    Team sent on site for assessment and works

  4. Response published

    30 January 2025 – 19:46

    Response published on the platform

Attachments / related documents

  • Rapport d’intervention – SG-MSAS-2025-0017.pdf

    890 KB

Citizen follow-up

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