Response from the administration
Eau trouble au robinet à Richard-Toll
OFORS
Khountou score
Response rate
73%
Average processing time
4.7 days
Published responses
143
Reports followed
71
Response details
- Reference
- SG-OFORS-2024-0377
- Response date
- 13 October 2024 at 06:19
- Answered by
- Service des relations usagers
- Status
- Published
- Category
- Water quality
- Location
- Richard-Toll, Dagana
- Follow-up
- 76 views
Report summary
Eau trouble au robinet à Richard-Toll. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.
Official response from the administration
Nous accusons réception de votre signalement et vous remercions pour votre vigilance citoyenne.
Nos équipes sont intervenues sur le site mentionné et ont procédé aux travaux nécessaires.
La situation est désormais rétablie. Nous restons à votre disposition pour toute information complémentaire.
Service des relations usagers – OFORS
Actions taken
- On-site intervention carried out on 13 October 2024
- Constat sur site par les équipes techniquesCompleted
- Intervention sur l’ouvrage concernéCompleted
- Suivi post-interventionIn progress
Processing timeline
Report received
8 October 2024 – 13:31
Report registered on the Khountou.sn platform
Assigned to: Service des relations usagers
8 October 2024 – 15:31
The case was sent to the technical team
On-site intervention
13 October 2024 – 00:19
Team sent on site for assessment and works
Response published
13 October 2024 – 06:19
Response published on the platform
Attachments / related documents
Citizen follow-up
- 76Views
- 15Found it useful
- 5Comments
- 8Shares