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Response from the administration

Coupures d’électricité répétées à Pout

SENELEC

SENELEC

Khountou score

82/100Excellent
  • Response rate

    84%

  • Average processing time

    2.8 days

  • Published responses

    287

  • Reports followed

    142

Response details

Reference
SG-SENELEC-2024-0364
Response date
27 October 2024 at 01:13
Answered by
Direction Distribution
Status
Pending
Category
Power cut
Location
Pout, Thiès
Follow-up
31 views

Report summary

View the report

Coupures d’électricité répétées à Pout. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Official response from the administration

Nous accusons réception de votre signalement.

Il a été transmis au service compétent qui procédera à une visite de constat dans les meilleurs délais.

Direction Distribution – SENELEC

Actions taken

No action published yet.

Processing timeline

  1. Report received

    18 October 2024 – 03:37

    Report registered on the Khountou.sn platform

  2. Assigned to: Direction Distribution

    18 October 2024 – 05:37

    The case was sent to the technical team

  3. Response published

    27 October 2024 – 01:13

    Response published on the platform

Attachments / related documents

No attachment.

Citizen follow-up

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