Sunday, 4 October 2026
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All responses from the administration

Browse every response published by Ministry of Health to citizen reports, with its status, date and level of follow-up.

Ministry of Health

Ministry of Health

Khountou score

78/100Very good

  • Response rate

    81%

  • Average processing time

    3.6 days

  • Published responses

    241

  • Reports followed

    131

Total responses

241

+11 this month

Published responses

164

68% of total

Updates

53

22% of total

Not relevant / rejected

7

3% of total

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Responses published by Ministry of Health
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
161Rupture de médicaments essentiels à PlateauSG-MSAS-2024-035207 September 2024Direction des Établissements de SantéUpdatedMedicine shortage29 View response
162Rupture de médicaments essentiels à YoffSG-MSAS-2024-035106 September 2024Pharmacie NationalePublishedMedicine shortage77 View response
163Toilettes insalubres au centre de santé de Sacré-CœurSG-MSAS-2024-035004 September 2024Direction des Établissements de SantéUpdatedHygiene86 View response
164Attente de plus de 6 heures aux urgences à Sacré-CœurSG-MSAS-2024-034903 September 2024Cellule CommunicationPublishedWaiting times60 View response
165Rupture de médicaments essentiels à PlateauSG-MSAS-2024-034803 September 2024Pharmacie NationalePublishedMedicine shortage25 View response
166Appareil de radiologie en panne à FannSG-MSAS-2024-034730 August 2024Direction des Établissements de SantéPublishedEquipment67 View response
167Rupture de médicaments essentiels à YoffSG-MSAS-2024-034629 August 2024Cellule CommunicationUpdatedMedicine shortage44 View response
168Attente de plus de 6 heures aux urgences à Sacré-CœurSG-MSAS-2024-034528 August 2024Direction des Établissements de SantéPublishedWaiting times59 View response
169Toilettes insalubres au centre de santé de PoutSG-MSAS-2024-034428 August 2024Pharmacie NationalePendingHygiene84 View response
170Rupture de médicaments essentiels à ThiaroyeSG-MSAS-2024-034325 August 2024Cellule CommunicationPublishedMedicine shortage49 View response

Responses by status

241Total
  • Published responses164 (68%)
  • Updates53 (22%)
  • Pending17 (7%)
  • Not relevant7 (3%)

Responses by category

  • Medicine shortage64 (27 %)
  • Hygiene47 (20 %)
  • Waiting times44 (18 %)
  • Patient reception34 (14 %)
  • Unofficial fees27 (11 %)
  • Other25 (10 %)
View all categories

Response trends

08152330Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant