Sunday, 4 October 2026
KHOUNTOU.SNEvery citizen, an inspector

All responses from the administration

Browse every response published by Ministry of Health to citizen reports, with its status, date and level of follow-up.

Ministry of Health

Ministry of Health

Khountou score

78/100Very good
  • Response rate

    81%

  • Average processing time

    3.6 days

  • Published responses

    241

  • Reports followed

    131

Total responses

241

+11 this month

Published responses

164

68% of total

Updates

53

22% of total

Not relevant / rejected

7

3% of total

Reset
Responses published by Ministry of Health
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
181Frais non affichés demandés aux patients à Liberté 6SG-MSAS-2024-033209 August 2024Direction des Établissements de SantéPublishedUnofficial fees84 View response
182Rupture de médicaments essentiels à Sam NotaireSG-MSAS-2024-033106 August 2024Cellule CommunicationUpdatedMedicine shortage47 View response
183Appareil de radiologie en panne à MedinaSG-MSAS-2024-033006 August 2024Pharmacie NationaleUpdatedEquipment63 View response
184Mauvais accueil des patients à Liberté 6SG-MSAS-2024-032904 August 2024Direction des Établissements de SantéPublishedPatient reception77 View response
185Mauvais accueil des patients à SalySG-MSAS-2024-032802 August 2024Cellule CommunicationUpdatedPatient reception69 View response
186Rupture de médicaments essentiels à Sam NotaireSG-MSAS-2024-032731 July 2024Direction des Établissements de SantéPublishedMedicine shortage75 View response
187Mauvais accueil des patients à MedinaSG-MSAS-2024-032630 July 2024Pharmacie NationaleUpdatedPatient reception55 View response
188Attente de plus de 6 heures aux urgences à MedinaSG-MSAS-2024-032528 July 2024Cellule CommunicationPublishedWaiting times85 View response
189Mauvais accueil des patients à Liberté 6SG-MSAS-2024-032427 July 2024Pharmacie NationalePublishedPatient reception44 View response
190Appareil de radiologie en panne à MedinaSG-MSAS-2024-032326 July 2024Direction des Établissements de SantéPublishedEquipment75 View response

Responses by status

241Total
  • Published responses164 (68%)
  • Updates53 (22%)
  • Pending17 (7%)
  • Not relevant7 (3%)

Responses by category

  • Medicine shortage64 (27 %)
  • Hygiene47 (20 %)
  • Waiting times44 (18 %)
  • Patient reception34 (14 %)
  • Unofficial fees27 (11 %)
  • Other25 (10 %)
View all categories

Response trends

08152330Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant