Sunday, 4 October 2026
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All responses from the administration

Browse every response published by Ministry of Health to citizen reports, with its status, date and level of follow-up.

Ministry of Health

Ministry of Health

Khountou score

78/100Very good

  • Response rate

    81%

  • Average processing time

    3.6 days

  • Published responses

    241

  • Reports followed

    131

Total responses

241

+11 this month

Published responses

164

68% of total

Updates

53

22% of total

Not relevant / rejected

7

3% of total

Reset
Responses published by Ministry of Health
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
201Appareil de radiologie en panne à Keur MassarSG-MSAS-2024-031212 July 2024Pharmacie NationalePublishedEquipment66 View response
202Rupture de médicaments essentiels à Sacré-CœurSG-MSAS-2024-031109 July 2024Direction des Établissements de SantéUpdatedMedicine shortage70 View response
203Mauvais accueil des patients à OuakamSG-MSAS-2024-031009 July 2024Cellule CommunicationUpdatedPatient reception35 View response
204Attente de plus de 6 heures aux urgences à MermozSG-MSAS-2024-030906 July 2024Direction des Établissements de SantéNot relevantWaiting times42 View response
205Rupture de médicaments essentiels à KhomboleSG-MSAS-2024-030806 July 2024Pharmacie NationaleUpdatedMedicine shortage44 View response
206Toilettes insalubres au centre de santé de Pikine NordSG-MSAS-2024-030703 July 2024Cellule CommunicationPublishedHygiene39 View response
207Rupture de médicaments essentiels à Sacré-CœurSG-MSAS-2024-030602 July 2024Pharmacie NationalePublishedMedicine shortage48 View response
208Rupture de médicaments essentiels à KhomboleSG-MSAS-2024-030529 June 2024Cellule CommunicationPublishedMedicine shortage35 View response
209Toilettes insalubres au centre de santé de Pikine NordSG-MSAS-2024-030428 June 2024Direction des Établissements de SantéPublishedHygiene39 View response
210Attente de plus de 6 heures aux urgences à Grand-YoffSG-MSAS-2024-030327 June 2024Direction des Établissements de SantéUpdatedWaiting times67 View response

Responses by status

241Total
  • Published responses164 (68%)
  • Updates53 (22%)
  • Pending17 (7%)
  • Not relevant7 (3%)

Responses by category

  • Medicine shortage64 (27 %)
  • Hygiene47 (20 %)
  • Waiting times44 (18 %)
  • Patient reception34 (14 %)
  • Unofficial fees27 (11 %)
  • Other25 (10 %)
View all categories

Response trends

08152330Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant