All responses from the administration
Browse every response published by OFORS to citizen reports, with its status, date and level of follow-up.
OFORS
Khountou score
71/100Good
Response rate
73%
Average processing time
4.7 days
Published responses
143
Reports followed
71
Total responses
143
+9 this month
Published responses
97
68% of total
Updates
32
22% of total
Not relevant / rejected
4
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 11 | Facture d’eau anormalement élevée à Sor | SG-OFORS-2025-0044 | 01 May 2025 | Service des relations usagers | Pending | Billing | 26 | View response |
| 12 | Facture d’eau anormalement élevée à Sor | SG-OFORS-2025-0043 | 26 April 2025 | Direction générale | Published | Billing | 50 | View response |
| 13 | Canal bouché à Sor | SG-OFORS-2025-0042 | 22 April 2025 | Direction générale | Published | Blocked pipe | 57 | View response |
| 14 | Canal bouché à Sor | SG-OFORS-2025-0041 | 21 April 2025 | Service des relations usagers | Published | Blocked pipe | 69 | View response |
| 15 | Débordement d’eaux usées à Balacoss | SG-OFORS-2025-0040 | 18 April 2025 | Direction générale | Published | Sewage overflow | 27 | View response |
| 16 | Débordement d’eaux usées à Balacoss | SG-OFORS-2025-0039 | 17 April 2025 | Service technique | Published | Sewage overflow | 74 | View response |
| 17 | Canal bouché à Sor | SG-OFORS-2025-0038 | 15 April 2025 | Service technique | Published | Blocked pipe | 53 | View response |
| 18 | Pas d’eau au robinet depuis 3 jours à Keur Serigne Louga | SG-OFORS-2025-0037 | 12 April 2025 | Service des relations usagers | Published | Water cut | 39 | View response |
| 19 | Pas d’eau au robinet depuis 3 jours à Keur Serigne Louga | SG-OFORS-2025-0036 | 11 April 2025 | Service technique | Published | Water cut | 82 | View response |
| 20 | Débordement d’eaux usées à Balacoss | SG-OFORS-2025-0035 | 10 April 2025 | Service des relations usagers | Published | Sewage overflow | 29 | View response |
Responses by status
143Total
- Published responses97 (68%)
- Updates32 (22%)
- Pending10 (7%)
- Not relevant4 (3%)
Responses by category
- Water cut36 (25 %)
- Pipe leak32 (22 %)
- Water quality24 (17 %)
- Billing20 (14 %)
- Blocked pipe17 (12 %)
- Other14 (10 %)
Response trends
- Published responses
- Updates
- Not relevant