All responses from the administration
Browse every response published by OFORS to citizen reports, with its status, date and level of follow-up.
OFORS
Khountou score
71/100Good
Response rate
73%
Average processing time
4.7 days
Published responses
143
Reports followed
71
Total responses
143
+9 this month
Published responses
97
68% of total
Updates
32
22% of total
Not relevant / rejected
4
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 41 | Facture d’eau anormalement élevée à Keur Serigne Louga | SG-OFORS-2025-0014 | 22 February 2025 | Direction générale | Updated | Billing | 62 | View response |
| 42 | Facture d’eau anormalement élevée à Keur Serigne Louga | SG-OFORS-2025-0013 | 20 February 2025 | Direction générale | Updated | Billing | 62 | View response |
| 43 | Caniveau obstrué à Ndioloffène | SG-OFORS-2025-0012 | 18 February 2025 | Service technique | Updated | Blocked pipe | 21 | View response |
| 44 | Facture d’eau anormalement élevée à Keur Serigne Louga | SG-OFORS-2025-0011 | 18 February 2025 | Service technique | Updated | Billing | 36 | View response |
| 45 | Fuite importante sur une conduite à Yoff | SG-OFORS-2025-0010 | 13 February 2025 | Service des relations usagers | Published | Pipe leak | 22 | View response |
| 46 | Fuite importante sur une conduite à Yoff | SG-OFORS-2025-0009 | 13 February 2025 | Service technique | Published | Pipe leak | 61 | View response |
| 47 | Facture d’eau anormalement élevée à Keur Serigne Louga | SG-OFORS-2025-0008 | 13 February 2025 | Service des relations usagers | Published | Billing | 48 | View response |
| 48 | Caniveau obstrué à Balacoss | SG-OFORS-2025-0007 | 10 February 2025 | Direction générale | Published | Blocked pipe | 56 | View response |
| 49 | Fuite importante sur une conduite à Yoff | SG-OFORS-2025-0006 | 09 February 2025 | Direction générale | Published | Pipe leak | 73 | View response |
| 50 | Caniveau obstrué à Balacoss | SG-OFORS-2025-0005 | 09 February 2025 | Service des relations usagers | Updated | Blocked pipe | 34 | View response |
Responses by status
143Total
- Published responses97 (68%)
- Updates32 (22%)
- Pending10 (7%)
- Not relevant4 (3%)
Responses by category
- Water cut36 (25 %)
- Pipe leak32 (22 %)
- Water quality24 (17 %)
- Billing20 (14 %)
- Blocked pipe17 (12 %)
- Other14 (10 %)
Response trends
- Published responses
- Updates
- Not relevant