All responses from the administration
Browse every response published by ONAS to citizen reports, with its status, date and level of follow-up.
ONAS
Khountou score
88/100Excellent
Response rate
89%
Average processing time
2.1 days
Published responses
312
Reports followed
276
Total responses
312
+18 this month
Published responses
212
68% of total
Updates
69
22% of total
Not relevant / rejected
9
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 271 | Mauvaises odeurs près d’un collecteur à Diamniadio | SG-ONAS-2024-0262 | 26 July 2024 | Service Clientèle | Published | Bad smells | 64 | View response |
| 272 | Mauvaises odeurs près d’un collecteur à Medina | SG-ONAS-2024-0261 | 25 July 2024 | Division Exploitation | Published | Bad smells | 80 | View response |
| 273 | Mauvaises odeurs près d’un collecteur à Mermoz | SG-ONAS-2024-0260 | 22 July 2024 | Service Technique | Published | Bad smells | 27 | View response |
| 274 | Inondation récurrente à Mbao | SG-ONAS-2024-0259 | 21 July 2024 | Service Clientèle | Published | Flooding | 65 | View response |
| 275 | Mauvaises odeurs près d’un collecteur à Mbao | SG-ONAS-2024-0258 | 20 July 2024 | Division Exploitation | Published | Bad smells | 21 | View response |
| 276 | Caniveau obstrué à Ouakam | SG-ONAS-2024-0257 | 20 July 2024 | Service Technique | Published | Blocked pipe | 40 | View response |
| 277 | Canal bouché à Mbao | SG-ONAS-2024-0256 | 18 July 2024 | Service Clientèle | Published | Blocked pipe | 60 | View response |
| 278 | Inondation récurrente à Fann | SG-ONAS-2024-0255 | 16 July 2024 | Division Exploitation | Published | Flooding | 61 | View response |
| 279 | Mauvaises odeurs près d’un collecteur à Mermoz | SG-ONAS-2024-0254 | 16 July 2024 | Service Technique | Published | Bad smells | 70 | View response |
| 280 | Mauvaises odeurs près d’un collecteur à Colobane | SG-ONAS-2024-0253 | 14 July 2024 | Service Clientèle | Published | Bad smells | 29 | View response |
Responses by status
312Total
- Published responses212 (68%)
- Updates69 (22%)
- Pending22 (7%)
- Not relevant9 (3%)
Responses by category
- Sewage overflow80 (26 %)
- Blocked pipe68 (22 %)
- Flooding53 (17 %)
- Open sewer41 (13 %)
- Bad smells37 (12 %)
- Other33 (11 %)
Response trends
- Published responses
- Updates
- Not relevant