All responses from the administration
Browse every response published by ONAS to citizen reports, with its status, date and level of follow-up.
ONAS
Khountou score
88/100Excellent
Response rate
89%
Average processing time
2.1 days
Published responses
312
Reports followed
276
Total responses
312
+18 this month
Published responses
212
68% of total
Updates
69
22% of total
Not relevant / rejected
9
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 1 | Débordement d’eaux usées à Grand-Yoff | SG-ONAS-2025-0112 | 21 May 2025 | Division Exploitation | Published | Sewage overflow | 128 | View response |
| 2 | Canal bouché à Pikine | SG-ONAS-2025-0111 | 21 May 2025 | Division Exploitation | Published | Blocked pipe | 94 | View response |
| 3 | Inondation récurrente à Rufisque | SG-ONAS-2025-0110 | 20 May 2025 | Service Technique | Published | Flooding | 156 | View response |
| 4 | Mauvaises odeurs près d’un collecteur à Medina | SG-ONAS-2025-0109 | 20 May 2025 | Division Exploitation | Updated | Bad smells | 87 | View response |
| 5 | Égout à ciel ouvert à Parcelles Assainies | SG-ONAS-2025-0108 | 19 May 2025 | Service Technique | Pending | Open sewer | 73 | View response |
| 6 | Absence d’intervention après signalement à Guédiawaye | SG-ONAS-2025-0107 | 19 May 2025 | Service Clientèle | Published | No intervention | 66 | View response |
| 7 | Refoulement d’eaux usées à Pikine Technopole | SG-ONAS-2025-0106 | 18 May 2025 | Division Exploitation | Published | Backflow | 112 | View response |
| 8 | Odeur nauséabonde à la station de Grand-Yoff | SG-ONAS-2025-0105 | 18 May 2025 | Service Technique | Not relevant | Bad smells | 41 | View response |
| 9 | Rupture de conduite à Camberène | SG-ONAS-2025-0104 | 17 May 2025 | Service Technique | Updated | Blocked pipe | 95 | View response |
| 10 | Problème d’évacuation à Sacré-Cœur 3 | SG-ONAS-2025-0103 | 17 May 2025 | Service Clientèle | Published | Blocked pipe | 64 | View response |
Responses by status
312Total
- Published responses212 (68%)
- Updates69 (22%)
- Pending22 (7%)
- Not relevant9 (3%)
Responses by category
- Sewage overflow80 (26 %)
- Blocked pipe68 (22 %)
- Flooding53 (17 %)
- Open sewer41 (13 %)
- Bad smells37 (12 %)
- Other33 (11 %)
Response trends
- Published responses
- Updates
- Not relevant