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Response from the administration

Facture d’eau anormalement élevée à Sangalkam

SEN’EAU

SEN’EAU

Khountou score

62/100To improve
  • Response rate

    74%

  • Average processing time

    4.4 days

  • Published responses

    356

  • Reports followed

    150

Response details

Reference
SG-SENEAU-2025-0058
Response date
14 March 2025 at 14:48
Answered by
Service des relations usagers
Status
Pending
Category
Billing
Location
Sangalkam, Rufisque
Follow-up
74 views

Report summary

View the report

Facture d’eau anormalement élevée à Sangalkam. Les riverains signalent la situation depuis plusieurs jours et demandent une intervention rapide.

Official response from the administration

Nous accusons réception de votre signalement.

Il a été transmis au service compétent qui procédera à une visite de constat dans les meilleurs délais.

Service des relations usagers – SENEAU

Actions taken

No action published yet.

Processing timeline

  1. Report received

    4 March 2025 – 02:48

    Report registered on the Khountou.sn platform

  2. Assigned to: Service des relations usagers

    4 March 2025 – 04:48

    The case was sent to the technical team

  3. Response published

    14 March 2025 – 14:48

    Response published on the platform

Attachments / related documents

No attachment.

Citizen follow-up

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