All responses from the administration
Browse every response published by SEN’EAU to citizen reports, with its status, date and level of follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Total responses
356
+21 this month
Published responses
242
68% of total
Updates
78
22% of total
Not relevant / rejected
11
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 1 | Canal bouché à HLM | SG-SENEAU-2025-0135 | 23 May 2025 | Direction générale | Updated | Blocked pipe | 42 | View response |
| 2 | Eau trouble au robinet à Mbao | SG-SENEAU-2025-0134 | 23 May 2025 | Service technique | Published | Water quality | 65 | View response |
| 3 | Canal bouché à HLM | SG-SENEAU-2025-0133 | 23 May 2025 | Direction générale | Updated | Blocked pipe | 44 | View response |
| 4 | Eau trouble au robinet à Mbao | SG-SENEAU-2025-0132 | 23 May 2025 | Service technique | Updated | Water quality | 45 | View response |
| 5 | Conduite percée à Grand-Yoff | SG-SENEAU-2025-0131 | 23 May 2025 | Service des relations usagers | Updated | Pipe leak | 78 | View response |
| 6 | Débordement d’eaux usées à Pikine Nord | SG-SENEAU-2025-0130 | 23 May 2025 | Direction générale | Updated | Sewage overflow | 25 | View response |
| 7 | Canal bouché à HLM | SG-SENEAU-2025-0129 | 23 May 2025 | Direction générale | Published | Blocked pipe | 42 | View response |
| 8 | Eau trouble au robinet à Mbao | SG-SENEAU-2025-0128 | 23 May 2025 | Service technique | Published | Water quality | 53 | View response |
| 9 | Conduite percée à Grand-Yoff | SG-SENEAU-2025-0127 | 23 May 2025 | Service des relations usagers | Updated | Pipe leak | 60 | View response |
| 10 | Débordement d’eaux usées à Pikine Nord | SG-SENEAU-2025-0126 | 23 May 2025 | Direction générale | Published | Sewage overflow | 27 | View response |
Responses by status
356Total
- Published responses242 (68%)
- Updates78 (22%)
- Pending25 (7%)
- Not relevant11 (3%)
Responses by category
- Water cut87 (24 %)
- Pipe leak71 (20 %)
- Water quality65 (18 %)
- Billing50 (14 %)
- Sewage overflow45 (13 %)
- Other38 (11 %)
Response trends
- Published responses
- Updates
- Not relevant