All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Coupures d’électricité répétées à Mbao #SENELEC-2024-1785 | Mbao, Pikine | 13 November 2024 04:32 | Power cut | Pending | High | 25 2 | View report |
Compteur Woyofal bloqué à Grand-Yoff #SENELEC-2024-1778 | Grand-Yoff, Dakar | 10 November 2024 12:50 | Prepaid meter | Resolved | Critical | 40 4 | View report |
Rue plongée dans le noir à Liberté 6 #SENELEC-2024-1771 | Liberté 6, Dakar | 08 November 2024 01:09 | Public lighting | In progress | High | 70 7 | View report |
Branchement en attente depuis 4 mois à Mbao #SENELEC-2024-1764 | Mbao, Pikine | 05 November 2024 03:27 | Connection delay | Resolved | Medium | 23 2 | View report |
Rue plongée dans le noir à Golf Sud #SENELEC-2024-1757 | Golf Sud, Guédiawaye | 02 November 2024 13:46 | Public lighting | In progress | Medium | 32 3 | View report |
Délestage sans préavis à Grand-Yoff #SENELEC-2024-1750 | Grand-Yoff, Dakar | 31 October 2024 08:05 | Power cut | Resolved | Medium | 29 3 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports