All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Compteur Woyofal bloqué à Saly #SENELEC-2024-1575 | Saly, Mbour | 27 August 2024 18:49 | Prepaid meter | Resolved | High | 72 8 | View report |
Branchement en attente depuis 4 mois à Khombole #SENELEC-2024-1568 | Khombole, Thiès | 25 August 2024 02:08 | Connection delay | Resolved | Medium | 55 6 | View report |
Branchement en attente depuis 4 mois à Saly #SENELEC-2024-1561 | Saly, Mbour | 22 August 2024 19:26 | Connection delay | Resolved | Medium | 65 7 | View report |
Coupures d’électricité répétées à Nguékokh #SENELEC-2024-1554 | Nguékokh, Mbour | 20 August 2024 00:45 | Power cut | Resolved | High | 50 5 | View report |
Baisse de tension qui endommage les appareils à Parcelles Assainies #SENELEC-2024-1547 | Parcelles Assainies, Dakar | 17 August 2024 10:04 | Voltage drop | Resolved | High | 22 2 | View report |
Baisse de tension qui endommage les appareils à Pikine Technopole #SENELEC-2024-1540 | Pikine Technopole, Pikine | 15 August 2024 05:22 | Voltage drop | Resolved | Medium | 20 2 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports