All reports addressed to the administration
Browse the citizen reports addressed to ARTP, with their status, priority and follow-up.
ARTP
Khountou score
58/100To improve
Response rate
66%
Average processing time
5.5 days
Published responses
74
Reports followed
198
Reports received
198
+10 this month
Resolved
81
41% of total
In progress
67
34% of total
Critical
28
14% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Crédit consommé sans utilisation à HLM #ARTP-2024-1526 | HLM, Dakar | 14 November 2024 15:01 | Billing | Pending | High | 28 3 | View report |
Pas de réseau mobile à Sacré-Cœur #ARTP-2024-1519 | Sacré-Cœur, Dakar | 12 November 2024 10:47 | Network coverage | Resolved | High | 51 5 | View report |
Pas de réseau mobile à Pikine Nord #ARTP-2024-1512 | Pikine Nord, Pikine | 10 November 2024 17:32 | Network coverage | Resolved | High | 25 2 | View report |
Pas de réseau mobile à HLM #ARTP-2024-1505 | HLM, Dakar | 08 November 2024 18:18 | Network coverage | Resolved | Medium | 54 6 | View report |
Connexion Internet très lente à HLM #ARTP-2024-1498 | HLM, Dakar | 06 November 2024 23:03 | Internet quality | In progress | Medium | 49 5 | View report |
Crédit consommé sans utilisation à Pikine Nord #ARTP-2024-1491 | Pikine Nord, Pikine | 05 November 2024 01:49 | Billing | Resolved | High | 25 2 | View report |
Reports by status
198Total
- Resolved81 (41%)
- In progress67 (34%)
- Pending46 (23%)
- Rejected4 (2%)
Most reported areas
- 1.Dakar89(45%)
- 2.Pikine43(22%)
- 3.Guédiawaye24(12%)
- 4.Rufisque18(9%)
- 5.Thiès14(7%)
Most followed reports
View all the most followed reports