All responses from the administration
Browse every response published by ARTP to citizen reports, with its status, date and level of follow-up.
ARTP
Khountou score
58/100To improve
Response rate
66%
Average processing time
5.5 days
Published responses
74
Reports followed
198
Total responses
74
+4 this month
Published responses
51
69% of total
Updates
16
22% of total
Not relevant / rejected
2
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 1 | Crédit consommé sans utilisation à HLM | SG-ARTP-2025-0028 | 23 May 2025 | Direction générale | Published | Billing | 54 | View response |
| 2 | Crédit consommé sans utilisation à Fann | SG-ARTP-2025-0027 | 23 May 2025 | Service technique | Published | Billing | 48 | View response |
| 3 | Crédit consommé sans utilisation à Sacré-Cœur | SG-ARTP-2025-0026 | 22 May 2025 | Service des relations usagers | Published | Billing | 73 | View response |
| 4 | Crédit consommé sans utilisation à Sacré-Cœur | SG-ARTP-2025-0025 | 20 May 2025 | Direction générale | Updated | Billing | 37 | View response |
| 5 | Connexion Internet très lente à Colobane | SG-ARTP-2025-0024 | 19 May 2025 | Service technique | Published | Internet quality | 71 | View response |
| 6 | Connexion Internet très lente à Plateau | SG-ARTP-2025-0023 | 17 May 2025 | Service des relations usagers | Published | Internet quality | 85 | View response |
| 7 | Courrier non distribué à Mermoz | SG-ARTP-2025-0022 | 16 May 2025 | Direction générale | Published | Postal service | 87 | View response |
| 8 | Connexion Internet très lente à Pikine Nord | SG-ARTP-2025-0021 | 14 May 2025 | Service technique | Published | Internet quality | 88 | View response |
| 9 | Pas de réseau mobile à HLM | SG-ARTP-2025-0020 | 12 May 2025 | Service des relations usagers | Updated | Network coverage | 59 | View response |
| 10 | Crédit consommé sans utilisation à HLM | SG-ARTP-2025-0019 | 09 May 2025 | Direction générale | Updated | Billing | 62 | View response |
Responses by status
74Total
- Published responses51 (69%)
- Updates16 (22%)
- Pending5 (7%)
- Not relevant2 (3%)
Responses by category
- Internet quality23 (31 %)
- Network coverage22 (30 %)
- Billing16 (22 %)
- Postal service13 (18 %)
Response trends
- Published responses
- Updates
- Not relevant