All responses from the administration
Browse every response published by ARTP to citizen reports, with its status, date and level of follow-up.
ARTP
Khountou score
58/100To improve
Response rate
66%
Average processing time
5.5 days
Published responses
74
Reports followed
198
Total responses
74
+4 this month
Published responses
51
69% of total
Updates
16
22% of total
Not relevant / rejected
2
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 11 | Pas de réseau mobile à HLM | SG-ARTP-2025-0018 | 08 May 2025 | Service technique | Published | Network coverage | 75 | View response |
| 12 | Connexion Internet très lente à Hamo 5 | SG-ARTP-2025-0017 | 06 May 2025 | Service des relations usagers | Published | Internet quality | 22 | View response |
| 13 | Connexion Internet très lente à Fandène | SG-ARTP-2025-0016 | 05 May 2025 | Direction générale | Pending | Internet quality | 72 | View response |
| 14 | Pas de réseau mobile à Ouakam | SG-ARTP-2025-0015 | 03 May 2025 | Service technique | Pending | Network coverage | 38 | View response |
| 15 | Crédit consommé sans utilisation à Sangalkam | SG-ARTP-2025-0014 | 01 May 2025 | Service des relations usagers | Published | Billing | 90 | View response |
| 16 | Crédit consommé sans utilisation à Keur Massar | SG-ARTP-2025-0013 | 29 April 2025 | Direction générale | Updated | Billing | 35 | View response |
| 17 | Crédit consommé sans utilisation à Ouakam | SG-ARTP-2025-0012 | 27 April 2025 | Service technique | Published | Billing | 75 | View response |
| 18 | Connexion Internet très lente à Mbao | SG-ARTP-2025-0011 | 24 April 2025 | Service des relations usagers | Published | Internet quality | 29 | View response |
| 19 | Pas de réseau mobile à Golf Sud | SG-ARTP-2025-0010 | 21 April 2025 | Direction générale | Updated | Network coverage | 24 | View response |
| 20 | Crédit consommé sans utilisation à Colobane | SG-ARTP-2025-0009 | 19 April 2025 | Service technique | Updated | Billing | 51 | View response |
Responses by status
74Total
- Published responses51 (69%)
- Updates16 (22%)
- Pending5 (7%)
- Not relevant2 (3%)
Responses by category
- Internet quality23 (31 %)
- Network coverage22 (30 %)
- Billing16 (22 %)
- Postal service13 (18 %)
Response trends
- Published responses
- Updates
- Not relevant