Sunday, 4 October 2026
KHOUNTOU.SNEvery citizen, an inspector

All responses from the administration

Browse every response published by ARTP to citizen reports, with its status, date and level of follow-up.

ARTP

Khountou score

58/100To improve
  • Response rate

    66%

  • Average processing time

    5.5 days

  • Published responses

    74

  • Reports followed

    198

Total responses

74

+4 this month

Published responses

51

69% of total

Updates

16

22% of total

Not relevant / rejected

2

3% of total

Reset
Responses published by ARTP
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
61Connexion Internet très lente à Keur MassarSG-ARTP-2024-038811 January 2025Direction généralePublishedInternet quality42 View response
62Connexion Internet très lente à SangalkamSG-ARTP-2024-038709 January 2025Service techniquePublishedInternet quality55 View response
63Connexion Internet très lente à Golf SudSG-ARTP-2024-038609 January 2025Service des relations usagersPublishedInternet quality90 View response
64Pas de réseau mobile à MbourSG-ARTP-2024-038507 January 2025Direction généralePublishedNetwork coverage28 View response
65Courrier non distribué à Sam NotaireSG-ARTP-2024-038431 December 2024Service techniqueUpdatedPostal service24 View response
66Pas de réseau mobile à Pikine TechnopoleSG-ARTP-2024-038331 December 2024Service des relations usagersPublishedNetwork coverage69 View response
67Pas de réseau mobile à FannSG-ARTP-2024-038228 December 2024Direction généraleUpdatedNetwork coverage81 View response
68Pas de réseau mobile à HLMSG-ARTP-2024-038122 December 2024Service techniquePublishedNetwork coverage44 View response
69Pas de réseau mobile à Hamo 5SG-ARTP-2024-038021 December 2024Service des relations usagersPublishedNetwork coverage22 View response
70Connexion Internet très lente à KhomboleSG-ARTP-2024-037919 December 2024Direction généralePublishedInternet quality27 View response

Responses by status

74Total
  • Published responses51 (69%)
  • Updates16 (22%)
  • Pending5 (7%)
  • Not relevant2 (3%)

Responses by category

  • Internet quality23 (31 %)
  • Network coverage22 (30 %)
  • Billing16 (22 %)
  • Postal service13 (18 %)
View all categories

Response trends

05101520Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant