All responses from the administration
Browse every response published by CCIES to citizen reports, with its status, date and level of follow-up.
CCIES
Khountou score
55/100To improve
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
Total responses
51
+3 this month
Published responses
35
69% of total
Updates
11
22% of total
Not relevant / rejected
1
2% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 1 | Service d’accueil fermé aux heures d’ouverture à Mbao | SG-CCIES-2025-0019 | 23 May 2025 | Direction générale | Published | Reception | 24 | View response |
| 2 | Dossier bloqué depuis plusieurs mois à Thiaroye | SG-CCIES-2025-0018 | 22 May 2025 | Service technique | Updated | Processing delays | 74 | View response |
| 3 | Dossier bloqué depuis plusieurs mois à Parcelles Assainies | SG-CCIES-2025-0017 | 17 May 2025 | Service des relations usagers | Not relevant | Processing delays | 25 | View response |
| 4 | Service d’accueil fermé aux heures d’ouverture à Ouakam | SG-CCIES-2025-0016 | 09 May 2025 | Direction générale | Published | Reception | 20 | View response |
| 5 | Absence d’information sur les procédures à Hamo 5 | SG-CCIES-2025-0015 | 05 May 2025 | Service technique | Published | Transparency | 78 | View response |
| 6 | Absence d’information sur les procédures à Pikine Technopole | SG-CCIES-2025-0014 | 03 May 2025 | Service des relations usagers | Published | Transparency | 35 | View response |
| 7 | Délivrance de documents retardée à Mermoz | SG-CCIES-2025-0013 | 02 May 2025 | Direction générale | Updated | Documents | 73 | View response |
| 8 | Délivrance de documents retardée à Mbour | SG-CCIES-2025-0012 | 24 April 2025 | Service technique | Published | Documents | 35 | View response |
| 9 | Dossier bloqué depuis plusieurs mois à Ouakam | SG-CCIES-2025-0011 | 22 April 2025 | Service des relations usagers | Published | Processing delays | 44 | View response |
| 10 | Délivrance de documents retardée à Thiès Nord | SG-CCIES-2025-0010 | 20 April 2025 | Direction générale | Published | Documents | 33 | View response |
Responses by status
51Total
- Published responses35 (69%)
- Updates11 (22%)
- Pending4 (8%)
- Not relevant1 (2%)
Responses by category
- Documents18 (35 %)
- Processing delays15 (29 %)
- Reception13 (26 %)
- Transparency5 (10 %)
Response trends
- Published responses
- Updates
- Not relevant