All reports addressed to the administration
Browse the citizen reports addressed to CCIES, with their status, priority and follow-up.
CCIES
Khountou score
55/100To improve
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
Reports received
154
+8 this month
Resolved
57
37% of total
In progress
52
34% of total
Critical
23
15% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Service d’accueil fermé aux heures d’ouverture à Mbao #CCIES-2025-2240 | Mbao, Pikine | 21 May 2025 01:07 | Reception | Resolved | Medium | 42 4 | View report |
![]() Dossier bloqué depuis plusieurs mois à Hamo 5 #CCIES-2025-2233 | Hamo 5, Guédiawaye | 18 May 2025 11:14 | Processing delays | Pending | Low | 42 4 | View report |
![]() Dossier bloqué depuis plusieurs mois à Thiaroye #CCIES-2025-2226 | Thiaroye, Pikine | 16 May 2025 09:21 | Processing delays | In progress | Low | 66 7 | View report |
![]() Absence d’information sur les procédures à Sacré-Cœur #CCIES-2025-2219 | Sacré-Cœur, Dakar | 13 May 2025 23:28 | Transparency | Pending | Medium | 25 2 | View report |
![]() Dossier bloqué depuis plusieurs mois à Parcelles Assainies #CCIES-2025-2212 | Parcelles Assainies, Dakar | 11 May 2025 10:35 | Processing delays | In progress | High | 52 5 | View report |
![]() Service d’accueil fermé aux heures d’ouverture à Yoff #CCIES-2025-2205 | Yoff, Dakar | 08 May 2025 22:42 | Reception | Pending | Critical | 41 4 | View report |
Reports by status
154Total
- Resolved57 (37%)
- In progress52 (34%)
- Pending42 (27%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar69(45%)
- 2.Pikine34(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès11(7%)
Most followed reports
View all the most followed reports


