CCIES — Centre de Contrôle des Infrastructures et Équipements Sociaux
Full administration profile
Khountou score
Ranked 4th of 5 administrations in the Public administration sector
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
- Sector
- Public administration
- Head office region
- Dakar
- Status
- Public administrative establishment (EPA)
- Founded
- 1975
Centre de Contrôle des Infrastructures et Équipements Sociaux is a public body of the “Public administration” sector based in Dakar. This profile brings together the citizen reports it receives, its published responses, its public commitments and its documents.
1. Performance summary
Reports received
154
+8 this month
Response rate
59%
+2 pts this month
Average time
6.4 days
-0.3 days this month
Published responses
51
+3 this month
Reports by status
- Resolved57 (37%)
- In progress52 (34%)
- Pending42 (27%)
- Rejected3 (2%)
5. Khountou score trend
2. Recent reports
| Report subject | Category | Status | Date | Views | Actions |
|---|---|---|---|---|---|
| Service d’accueil fermé aux heures d’ouverture à Mbao | Reception | Resolved | 21 May 2025 | 42 | |
| Dossier bloqué depuis plusieurs mois à Hamo 5 | Processing delays | Pending | 18 May 2025 | 42 | |
| Dossier bloqué depuis plusieurs mois à Thiaroye | Processing delays | In progress | 16 May 2025 | 66 | |
| Absence d’information sur les procédures à Sacré-Cœur | Transparency | Pending | 13 May 2025 | 25 | |
| Dossier bloqué depuis plusieurs mois à Parcelles Assainies | Processing delays | In progress | 11 May 2025 | 52 |
3. Responses from the administration
Response to report #CCIES-2025-2240
23 May 2025Nos équipes sont intervenues sur place. La situation est désormais rétablie.
View the responseResponse to report #CCIES-2025-2226
22 May 2025Les travaux sont en cours. Une nouvelle mise à jour sera publiée à leur achèvement.
View the responseResponse to report #CCIES-2025-2212
17 May 2025Ce signalement fait doublon avec une intervention déjà enregistrée.
View the response
4. Commitments and corrective actions
6. Practical information
- Address
- BP 7436, Dakar – Sénégal
- Phone
- +221 33 885 95 69
- Website
- www.ccies.sn
- contact@ccies.sn
- Opening hours
- Mon – Fri: 08:00 – 17:00
- Social networks
- CCIES
7. Areas of operation
Present in 3 regions of Senegal
Dakar, Thiès, Saint-Louis