All reports addressed to the administration
Browse the citizen reports addressed to CCIES, with their status, priority and follow-up.
CCIES
Khountou score
55/100To improve
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
Reports received
154
+8 this month
Resolved
57
37% of total
In progress
52
34% of total
Critical
23
15% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Absence d’information sur les procédures à HLM #CCIES-2025-2198 | HLM, Dakar | 06 May 2025 17:49 | Transparency | Pending | Medium | 51 5 | View report |
![]() Service d’accueil fermé aux heures d’ouverture à Ouakam #CCIES-2025-2191 | Ouakam, Dakar | 04 May 2025 04:56 | Reception | In progress | Critical | 19 2 | View report |
![]() Dossier bloqué depuis plusieurs mois à Keur Massar #CCIES-2025-2184 | Keur Massar, Pikine | 02 May 2025 00:03 | Processing delays | Pending | Medium | 22 2 | View report |
![]() Absence d’information sur les procédures à Hamo 5 #CCIES-2025-2177 | Hamo 5, Guédiawaye | 29 April 2025 14:10 | Transparency | In progress | Medium | 55 6 | View report |
![]() Absence d’information sur les procédures à Pikine Technopole #CCIES-2025-2170 | Pikine Technopole, Pikine | 27 April 2025 07:17 | Transparency | Resolved | High | 32 3 | View report |
![]() Délivrance de documents retardée à Mermoz #CCIES-2025-2163 | Mermoz, Dakar | 24 April 2025 19:24 | Documents | In progress | Medium | 71 7 | View report |
Reports by status
154Total
- Resolved57 (37%)
- In progress52 (34%)
- Pending42 (27%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar69(45%)
- 2.Pikine34(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès11(7%)
Most followed reports
View all the most followed reports


