All reports addressed to the administration
Browse the citizen reports addressed to SEN’EAU, with their status, priority and follow-up.

SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Reports received
150
+8 this month
Resolved
69
46% of total
In progress
51
34% of total
Critical
19
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Fuite importante sur une conduite à Diamaguène #SENEAU-2024-1778 | Diamaguène, Pikine | 11 December 2024 03:12 | Pipe leak | In progress | High | 42 4 | View report |
![]() Facture d’eau anormalement élevée à Yoff #SENEAU-2024-1771 | Yoff, Dakar | 08 December 2024 18:48 | Billing | Resolved | Medium | 41 4 | View report |
![]() Conduite percée à Thiaroye #SENEAU-2024-1764 | Thiaroye, Pikine | 06 December 2024 06:24 | Pipe leak | In progress | High | 27 3 | View report |
![]() Eau trouble au robinet à Fann #SENEAU-2024-1757 | Fann, Dakar | 03 December 2024 20:00 | Water quality | Resolved | Medium | 60 6 | View report |
![]() Pas d’eau au robinet depuis 3 jours à Mermoz #SENEAU-2024-1750 | Mermoz, Dakar | 01 December 2024 14:36 | Water cut | In progress | Medium | 41 4 | View report |
![]() Canal bouché à Wakhinane #SENEAU-2024-1743 | Wakhinane, Guédiawaye | 28 November 2024 22:12 | Blocked pipe | Pending | Medium | 40 4 | View report |
Reports by status
150Total
- Resolved69 (46%)
- In progress51 (34%)
- Pending27 (18%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar68(45%)
- 2.Pikine33(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports



