All reports addressed to the administration
Browse the citizen reports addressed to SEN’EAU, with their status, priority and follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Reports received
150
+8 this month
Resolved
69
46% of total
In progress
51
34% of total
Critical
19
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Facture d’eau anormalement élevée à Nguékokh #SENEAU-2024-1694 | Nguékokh, Mbour | 12 November 2024 03:24 | Billing | Resolved | Low | 48 5 | View report |
 Pas d’eau au robinet depuis 3 jours à Plateau #SENEAU-2024-1687 | Plateau, Dakar | 09 November 2024 16:00 | Water cut | Resolved | Critical | 54 6 | View report |
Facture d’eau anormalement élevée à Thiès Nord #SENEAU-2024-1680 | Thiès Nord, Thiès | 07 November 2024 00:36 | Billing | In progress | High | 41 4 | View report |
Débordement d’eaux usées à Fann #SENEAU-2024-1673 | Fann, Dakar | 04 November 2024 18:12 | Sewage overflow | Resolved | Medium | 36 4 | View report |
Facture d’eau anormalement élevée à Sacré-Cœur #SENEAU-2024-1666 | Sacré-Cœur, Dakar | 02 November 2024 03:48 | Billing | Resolved | Low | 71 7 | View report |
Conduite percée à Keur Massar #SENEAU-2024-1659 | Keur Massar, Pikine | 30 October 2024 16:24 | Pipe leak | Pending | High | 53 5 | View report |
Reports by status
150Total
- Resolved69 (46%)
- In progress51 (34%)
- Pending27 (18%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar68(45%)
- 2.Pikine33(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports