All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.

SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Rue plongée dans le noir à Pout #SENELEC-2024-1869 | Pout, Thiès | 13 December 2024 15:48 | Public lighting | Resolved | Medium | 22 2 | View report |
![]() Compteur Woyofal bloqué à Sam Notaire #SENELEC-2024-1862 | Sam Notaire, Guédiawaye | 11 December 2024 02:07 | Prepaid meter | Resolved | Medium | 56 6 | View report |
![]() Baisse de tension qui endommage les appareils à Sam Notaire #SENELEC-2024-1855 | Sam Notaire, Guédiawaye | 08 December 2024 11:26 | Voltage drop | In progress | Low | 61 6 | View report |
![]() Câbles électriques à nu à Diamaguène #SENELEC-2024-1848 | Diamaguène, Pikine | 06 December 2024 06:44 | Dangerous installation | Resolved | Medium | 41 4 | View report |
![]() Coupures d’électricité répétées à Ndiarème #SENELEC-2024-1841 | Ndiarème, Guédiawaye | 03 December 2024 12:03 | Power cut | Resolved | Medium | 21 2 | View report |
![]() Coupures d’électricité répétées à Golf Sud #SENELEC-2024-1834 | Golf Sud, Guédiawaye | 01 December 2024 01:21 | Power cut | In progress | Medium | 70 7 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports


