All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Branchement en attente depuis 4 mois à Pikine Nord #SENELEC-2024-1491 | Pikine Nord, Pikine | 28 July 2024 00:32 | Connection delay | In progress | High | 27 3 | View report |
Délestage sans préavis à Fann #SENELEC-2024-1484 | Fann, Dakar | 25 July 2024 14:51 | Power cut | Resolved | Medium | 39 4 | View report |
Compteur Woyofal bloqué à Joal #SENELEC-2024-1477 | Joal, Mbour | 23 July 2024 00:10 | Prepaid meter | In progress | Medium | 64 7 | View report |
Coupures d’électricité répétées à Pikine Technopole #SENELEC-2024-1470 | Pikine Technopole, Pikine | 20 July 2024 03:28 | Power cut | In progress | High | 59 6 | View report |
Délestage sans préavis à Saly #SENELEC-2024-1463 | Saly, Mbour | 17 July 2024 13:47 | Power cut | Resolved | High | 63 7 | View report |
Branchement en attente depuis 4 mois à Parcelles Assainies #SENELEC-2024-1456 | Parcelles Assainies, Dakar | 15 July 2024 06:05 | Connection delay | Resolved | High | 26 2 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports