All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Branchement en attente depuis 4 mois à Keur Massar #SENELEC-2024-1449 | Keur Massar, Pikine | 12 July 2024 10:24 | Connection delay | Resolved | High | 24 2 | View report |
Branchement en attente depuis 4 mois à Grand-Yoff #SENELEC-2024-1442 | Grand-Yoff, Dakar | 09 July 2024 21:43 | Connection delay | In progress | Low | 22 2 | View report |
Baisse de tension qui endommage les appareils à Diamaguène #SENELEC-2024-1435 | Diamaguène, Pikine | 07 July 2024 08:01 | Voltage drop | Resolved | Medium | 29 3 | View report |
Baisse de tension qui endommage les appareils à Ouakam #SENELEC-2024-1428 | Ouakam, Dakar | 05 July 2024 01:20 | Voltage drop | Resolved | Critical | 67 7 | View report |
Coupures d’électricité répétées à Liberté 6 #SENELEC-2024-1421 | Liberté 6, Dakar | 02 July 2024 10:38 | Power cut | In progress | Medium | 59 6 | View report |
Compteur Woyofal bloqué à Parcelles Assainies #SENELEC-2024-1414 | Parcelles Assainies, Dakar | 29 June 2024 13:57 | Prepaid meter | Pending | Medium | 18 2 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports