All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Baisse de tension qui endommage les appareils à Mbao #SENELEC-2024-1407 | Mbao, Pikine | 27 June 2024 04:15 | Voltage drop | Resolved | High | 43 4 | View report |
Compteur Woyofal bloqué à Pikine Technopole #SENELEC-2024-1400 | Pikine Technopole, Pikine | 24 June 2024 14:34 | Prepaid meter | In progress | Medium | 40 4 | View report |
Câbles électriques à nu à Ouakam #SENELEC-2024-1393 | Ouakam, Dakar | 22 June 2024 00:53 | Dangerous installation | Rejected | Low | 45 5 | View report |
Baisse de tension qui endommage les appareils à Golf Sud #SENELEC-2024-1386 | Golf Sud, Guédiawaye | 19 June 2024 08:11 | Voltage drop | In progress | Low | 45 5 | View report |
Délestage sans préavis à Mermoz #SENELEC-2024-1379 | Mermoz, Dakar | 17 June 2024 00:30 | Power cut | Resolved | Low | 42 4 | View report |
Baisse de tension qui endommage les appareils à Thiès Est #SENELEC-2024-1372 | Thiès Est, Thiès | 14 June 2024 07:48 | Voltage drop | In progress | Critical | 60 6 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports