All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Délestage sans préavis à Mermoz #SENELEC-2025-2079 | Mermoz, Dakar | 28 February 2025 21:31 | Power cut | In progress | Medium | 46 5 | View report |
Coupures d’électricité répétées à Thiaroye #SENELEC-2025-2072 | Thiaroye, Pikine | 26 February 2025 13:49 | Power cut | In progress | Medium | 70 7 | View report |
Délestage sans préavis à Sacré-Cœur #SENELEC-2025-2065 | Sacré-Cœur, Dakar | 24 February 2025 00:08 | Power cut | Resolved | Low | 43 4 | View report |
Rue plongée dans le noir à Thiaroye #SENELEC-2025-2058 | Thiaroye, Pikine | 21 February 2025 02:26 | Public lighting | Resolved | Medium | 33 3 | View report |
Baisse de tension qui endommage les appareils à Pikine Nord #SENELEC-2025-2051 | Pikine Nord, Pikine | 18 February 2025 17:45 | Voltage drop | Resolved | Low | 18 2 | View report |
Baisse de tension qui endommage les appareils à Thiès Est #SENELEC-2025-2044 | Thiès Est, Thiès | 16 February 2025 01:04 | Voltage drop | In progress | High | 40 4 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports