All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Baisse de tension qui endommage les appareils à Wakhinane #SENELEC-2025-2121 | Wakhinane, Guédiawaye | 16 March 2025 06:39 | Voltage drop | In progress | Medium | 65 7 | View report |
Compteur Woyofal bloqué à HLM #SENELEC-2025-2114 | HLM, Dakar | 13 March 2025 18:58 | Prepaid meter | Resolved | Low | 21 2 | View report |
Rue plongée dans le noir à Ouakam #SENELEC-2025-2107 | Ouakam, Dakar | 11 March 2025 06:16 | Public lighting | Resolved | High | 48 5 | View report |
Délestage sans préavis à Plateau #SENELEC-2025-2100 | Plateau, Dakar | 08 March 2025 18:35 | Power cut | In progress | Medium | 26 2 | View report |
Rue plongée dans le noir à Golf Sud #SENELEC-2025-2093 | Golf Sud, Guédiawaye | 06 March 2025 05:54 | Public lighting | Resolved | Medium | 51 5 | View report |
Compteur Woyofal bloqué à Grand-Yoff #SENELEC-2025-2086 | Grand-Yoff, Dakar | 03 March 2025 11:12 | Prepaid meter | Resolved | High | 22 2 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports