All reports addressed to the administration
Browse the citizen reports addressed to SENELEC, with their status, priority and follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Reports received
142
+9 this month
Resolved
84
59% of total
In progress
42
30% of total
Critical
9
6% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Baisse de tension qui endommage les appareils à Sacré-Cœur #SENELEC-2025-2163 | Sacré-Cœur, Dakar | 31 March 2025 15:48 | Voltage drop | Resolved | Medium | 33 3 | View report |
Compteur Woyofal bloqué à Medina #SENELEC-2025-2156 | Medina, Dakar | 29 March 2025 01:06 | Prepaid meter | Resolved | Medium | 55 6 | View report |
Coupures d’électricité répétées à HLM #SENELEC-2025-2149 | HLM, Dakar | 26 March 2025 11:25 | Power cut | Resolved | Low | 51 5 | View report |
Rue plongée dans le noir à Liberté 6 #SENELEC-2025-2142 | Liberté 6, Dakar | 24 March 2025 04:43 | Public lighting | Resolved | High | 60 6 | View report |
Branchement en attente depuis 4 mois à Mbao #SENELEC-2025-2135 | Mbao, Pikine | 21 March 2025 09:02 | Connection delay | Resolved | High | 47 5 | View report |
Compteur Woyofal bloqué à Mbao #SENELEC-2025-2128 | Mbao, Pikine | 18 March 2025 22:21 | Prepaid meter | Pending | High | 30 3 | View report |
Reports by status
142Total
- Resolved84 (59%)
- In progress42 (30%)
- Pending13 (9%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar64(45%)
- 2.Pikine31(22%)
- 3.Guédiawaye17(12%)
- 4.Rufisque13(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports