All responses from the administration
Browse every response published by SENELEC to citizen reports, with its status, date and level of follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Total responses
287
+14 this month
Published responses
195
68% of total
Updates
63
22% of total
Not relevant / rejected
9
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 231 | Coupures d’électricité répétées à Pikine Technopole | SG-SENELEC-2024-0299 | 29 July 2024 | Direction Distribution | Published | Power cut | 54 | View response |
| 232 | Branchement en attente depuis 4 mois à Pikine Nord | SG-SENELEC-2024-0298 | 29 July 2024 | Direction Distribution | Published | Connection delay | 54 | View response |
| 233 | Délestage sans préavis à Fann | SG-SENELEC-2024-0297 | 29 July 2024 | Service Dépannage | Published | Power cut | 59 | View response |
| 234 | Délestage sans préavis à Saly | SG-SENELEC-2024-0296 | 26 July 2024 | Service Dépannage | Published | Power cut | 61 | View response |
| 235 | Compteur Woyofal bloqué à Joal | SG-SENELEC-2024-0295 | 26 July 2024 | Service Clientèle | Updated | Prepaid meter | 63 | View response |
| 236 | Branchement en attente depuis 4 mois à Parcelles Assainies | SG-SENELEC-2024-0294 | 24 July 2024 | Service Clientèle | Published | Connection delay | 32 | View response |
| 237 | Coupures d’électricité répétées à Pikine Technopole | SG-SENELEC-2024-0293 | 22 July 2024 | Direction Distribution | Published | Power cut | 79 | View response |
| 238 | Délestage sans préavis à Saly | SG-SENELEC-2024-0292 | 21 July 2024 | Service Dépannage | Updated | Power cut | 42 | View response |
| 239 | Branchement en attente depuis 4 mois à Keur Massar | SG-SENELEC-2024-0291 | 20 July 2024 | Direction Distribution | Published | Connection delay | 54 | View response |
| 240 | Branchement en attente depuis 4 mois à Grand-Yoff | SG-SENELEC-2024-0290 | 18 July 2024 | Service Dépannage | Updated | Connection delay | 29 | View response |
Responses by status
287Total
- Published responses195 (68%)
- Updates63 (22%)
- Pending20 (7%)
- Not relevant9 (3%)
Responses by category
- Power cut73 (25 %)
- Voltage drop63 (22 %)
- Prepaid meter47 (16 %)
- Connection delay40 (14 %)
- Public lighting36 (13 %)
- Other28 (10 %)
Response trends
- Published responses
- Updates
- Not relevant