All responses from the administration
Browse every response published by SENELEC to citizen reports, with its status, date and level of follow-up.
SENELEC
Khountou score
82/100Excellent
Response rate
84%
Average processing time
2.8 days
Published responses
287
Reports followed
142
Total responses
287
+14 this month
Published responses
195
68% of total
Updates
63
22% of total
Not relevant / rejected
9
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 51 | Rue plongée dans le noir à Ouakam | SG-SENELEC-2025-0059 | 19 March 2025 | Service Clientèle | Updated | Public lighting | 87 | View response |
| 52 | Baisse de tension qui endommage les appareils à Wakhinane | SG-SENELEC-2025-0058 | 18 March 2025 | Direction Distribution | Published | Voltage drop | 72 | View response |
| 53 | Délestage sans préavis à Plateau | SG-SENELEC-2025-0057 | 18 March 2025 | Direction Distribution | Published | Power cut | 20 | View response |
| 54 | Compteur Woyofal bloqué à HLM | SG-SENELEC-2025-0056 | 17 March 2025 | Service Dépannage | Published | Prepaid meter | 51 | View response |
| 55 | Délestage sans préavis à Plateau | SG-SENELEC-2025-0055 | 17 March 2025 | Direction Distribution | Published | Power cut | 61 | View response |
| 56 | Rue plongée dans le noir à Golf Sud | SG-SENELEC-2025-0054 | 14 March 2025 | Service Dépannage | Published | Public lighting | 66 | View response |
| 57 | Rue plongée dans le noir à Golf Sud | SG-SENELEC-2025-0053 | 14 March 2025 | Service Dépannage | Published | Public lighting | 81 | View response |
| 58 | Rue plongée dans le noir à Ouakam | SG-SENELEC-2025-0052 | 13 March 2025 | Service Clientèle | Published | Public lighting | 61 | View response |
| 59 | Compteur Woyofal bloqué à Grand-Yoff | SG-SENELEC-2025-0051 | 12 March 2025 | Service Clientèle | Published | Prepaid meter | 51 | View response |
| 60 | Délestage sans préavis à Plateau | SG-SENELEC-2025-0050 | 12 March 2025 | Direction Distribution | Updated | Power cut | 70 | View response |
Responses by status
287Total
- Published responses195 (68%)
- Updates63 (22%)
- Pending20 (7%)
- Not relevant9 (3%)
Responses by category
- Power cut73 (25 %)
- Voltage drop63 (22 %)
- Prepaid meter47 (16 %)
- Connection delay40 (14 %)
- Public lighting36 (13 %)
- Other28 (10 %)
Response trends
- Published responses
- Updates
- Not relevant