All reports addressed to the administration
Browse the citizen reports addressed to ARTP, with their status, priority and follow-up.
ARTP
Khountou score
58/100To improve
Response rate
66%
Average processing time
5.5 days
Published responses
74
Reports followed
198
Reports received
198
+10 this month
Resolved
81
41% of total
In progress
67
34% of total
Critical
28
14% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Crédit consommé sans utilisation à HLM #ARTP-2025-2240 | HLM, Dakar | 21 May 2025 08:45 | Billing | In progress | Critical | 39 4 | View report |
Crédit consommé sans utilisation à Fann #ARTP-2025-2233 | Fann, Dakar | 19 May 2025 15:30 | Billing | Resolved | High | 24 2 | View report |
Crédit consommé sans utilisation à Sacré-Cœur #ARTP-2025-2226 | Sacré-Cœur, Dakar | 17 May 2025 16:16 | Billing | Rejected | Low | 30 3 | View report |
Crédit consommé sans utilisation à Sacré-Cœur #ARTP-2025-2219 | Sacré-Cœur, Dakar | 15 May 2025 21:01 | Billing | Resolved | Medium | 59 6 | View report |
Crédit consommé sans utilisation à HLM #ARTP-2025-2177 | HLM, Dakar | 04 May 2025 22:34 | Billing | In progress | Medium | 38 4 | View report |
Crédit consommé sans utilisation à Sangalkam #ARTP-2025-2142 | Sangalkam, Rufisque | 25 April 2025 20:21 | Billing | In progress | Low | 58 6 | View report |
Reports by status
198Total
- Resolved81 (41%)
- In progress67 (34%)
- Pending46 (23%)
- Rejected4 (2%)
Most reported areas
- 1.Dakar89(45%)
- 2.Pikine43(22%)
- 3.Guédiawaye24(12%)
- 4.Rufisque18(9%)
- 5.Thiès14(7%)
Most followed reports
View all the most followed reports