Sunday, 4 October 2026
KHOUNTOU.SNEvery citizen, an inspector

All responses from the administration

Browse every response published by ARTP to citizen reports, with its status, date and level of follow-up.

ARTP

Khountou score

58/100To improve
  • Response rate

    66%

  • Average processing time

    5.5 days

  • Published responses

    74

  • Reports followed

    198

Total responses

74

+4 this month

Published responses

51

69% of total

Updates

16

22% of total

Not relevant / rejected

2

3% of total

Reset
Responses published by ARTP
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
31Pas de réseau mobile à MbaoSG-ARTP-2024-041822 March 2025Direction généralePublishedNetwork coverage49 View response
32Pas de réseau mobile à ColobaneSG-ARTP-2024-041716 March 2025Service techniquePublishedNetwork coverage46 View response
33Courrier non distribué à SangalkamSG-ARTP-2024-041613 March 2025Service des relations usagersUpdatedPostal service19 View response
34Pas de réseau mobile à DiamaguèneSG-ARTP-2024-041513 March 2025Direction généralePublishedNetwork coverage53 View response
35Crédit consommé sans utilisation à Liberté 6SG-ARTP-2024-041410 March 2025Service techniquePublishedBilling78 View response
36Crédit consommé sans utilisation à MbaoSG-ARTP-2024-041308 March 2025Service des relations usagersPublishedBilling73 View response
37Pas de réseau mobile à Keur MassarSG-ARTP-2024-041206 March 2025Direction généralePublishedNetwork coverage71 View response
38Crédit consommé sans utilisation à Grand-YoffSG-ARTP-2024-041105 March 2025Service techniquePublishedBilling63 View response
39Courrier non distribué à Hamo 5SG-ARTP-2024-041001 March 2025Service des relations usagersPublishedPostal service77 View response
40Courrier non distribué à ThiaroyeSG-ARTP-2024-040928 February 2025Direction généraleUpdatedPostal service68 View response

Responses by status

74Total
  • Published responses51 (69%)
  • Updates16 (22%)
  • Pending5 (7%)
  • Not relevant2 (3%)

Responses by category

  • Internet quality23 (31 %)
  • Network coverage22 (30 %)
  • Billing16 (22 %)
  • Postal service13 (18 %)
View all categories

Response trends

05101520Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant