Sunday, 4 October 2026
KHOUNTOU.SNEvery citizen, an inspector

All responses from the administration

Browse every response published by ARTP to citizen reports, with its status, date and level of follow-up.

ARTP

Khountou score

58/100To improve
  • Response rate

    66%

  • Average processing time

    5.5 days

  • Published responses

    74

  • Reports followed

    198

Total responses

74

+4 this month

Published responses

51

69% of total

Updates

16

22% of total

Not relevant / rejected

2

3% of total

Reset
Responses published by ARTP
#Report / subjectReferenceResponse dateAnswered byStatusCategoryFollow-upAction
41Connexion Internet très lente à Sacré-CœurSG-ARTP-2024-040825 February 2025Service techniquePublishedInternet quality19 View response
42Courrier non distribué à NguékokhSG-ARTP-2024-040723 February 2025Service des relations usagersPublishedPostal service58 View response
43Pas de réseau mobile à BargnySG-ARTP-2024-040621 February 2025Direction généralePublishedNetwork coverage61 View response
44Connexion Internet très lente à MbaoSG-ARTP-2024-040519 February 2025Service techniquePublishedInternet quality43 View response
45Crédit consommé sans utilisation à PoutSG-ARTP-2024-040415 February 2025Service des relations usagersNot relevantBilling83 View response
46Crédit consommé sans utilisation à MbourSG-ARTP-2024-040314 February 2025Direction généralePublishedBilling74 View response
47Pas de réseau mobile à BargnySG-ARTP-2024-040211 February 2025Service techniquePublishedNetwork coverage37 View response
48Pas de réseau mobile à MedinaSG-ARTP-2024-040109 February 2025Service des relations usagersPendingNetwork coverage69 View response
49Connexion Internet très lente à PlateauSG-ARTP-2024-040005 February 2025Direction généralePendingInternet quality65 View response
50Connexion Internet très lente à MedinaSG-ARTP-2024-039903 February 2025Service techniquePublishedInternet quality39 View response

Responses by status

74Total
  • Published responses51 (69%)
  • Updates16 (22%)
  • Pending5 (7%)
  • Not relevant2 (3%)

Responses by category

  • Internet quality23 (31 %)
  • Network coverage22 (30 %)
  • Billing16 (22 %)
  • Postal service13 (18 %)
View all categories

Response trends

05101520Dec 24Jan 25Feb 25Mar 25Apr 25May 25
  • Published responses
  • Updates
  • Not relevant