All reports addressed to the administration
Browse the citizen reports addressed to SEN’EAU, with their status, priority and follow-up.

SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Reports received
150
+8 this month
Resolved
69
46% of total
In progress
51
34% of total
Critical
19
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Eau trouble au robinet à Fann #SENEAU-2025-2072 | Fann, Dakar | 23 March 2025 08:00 | Water quality | Pending | Critical | 38 4 | View report |
![]() Caniveau obstrué à Golf Sud #SENEAU-2025-2065 | Golf Sud, Guédiawaye | 21 March 2025 04:36 | Blocked pipe | Resolved | Medium | 34 3 | View report |
![]() Facture d’eau anormalement élevée à Golf Sud #SENEAU-2025-2058 | Golf Sud, Guédiawaye | 18 March 2025 15:12 | Billing | Resolved | Low | 50 5 | View report |
![]() Coupures d’eau répétées à Diamaguène #SENEAU-2025-2051 | Diamaguène, Pikine | 16 March 2025 06:48 | Water cut | In progress | Low | 19 2 | View report |
![]() Coupures d’eau répétées à Hamo 5 #SENEAU-2025-2044 | Hamo 5, Guédiawaye | 13 March 2025 12:24 | Water cut | In progress | High | 40 4 | View report |
![]() Pas d’eau au robinet depuis 3 jours à Sacré-Cœur #SENEAU-2025-2037 | Sacré-Cœur, Dakar | 11 March 2025 02:00 | Water cut | Resolved | High | 29 3 | View report |
Reports by status
150Total
- Resolved69 (46%)
- In progress51 (34%)
- Pending27 (18%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar68(45%)
- 2.Pikine33(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports



