All reports addressed to the administration
Browse the citizen reports addressed to SEN’EAU, with their status, priority and follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Reports received
150
+8 this month
Resolved
69
46% of total
In progress
51
34% of total
Critical
19
13% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Pas d’eau au robinet depuis 3 jours à Fandène #SENEAU-2025-2030 | Fandène, Thiès | 08 March 2025 18:36 | Water cut | Resolved | Low | 43 4 | View report |
 Canal bouché à Liberté 6 #SENEAU-2025-2023 | Liberté 6, Dakar | 06 March 2025 09:12 | Blocked pipe | In progress | Medium | 28 3 | View report |
Facture d’eau anormalement élevée à Sangalkam #SENEAU-2025-2016 | Sangalkam, Rufisque | 04 March 2025 02:48 | Billing | In progress | Critical | 54 6 | View report |
Débordement d’eaux usées à Pikine Technopole #SENEAU-2025-2009 | Pikine Technopole, Pikine | 01 March 2025 15:24 | Sewage overflow | Resolved | Medium | 29 3 | View report |
Fuite importante sur une conduite à Mbao #SENEAU-2025-2002 | Mbao, Pikine | 27 February 2025 05:00 | Pipe leak | Pending | High | 69 7 | View report |
Eau trouble au robinet à Sangalkam #SENEAU-2025-1995 | Sangalkam, Rufisque | 24 February 2025 11:36 | Water quality | Pending | Low | 71 7 | View report |
Reports by status
150Total
- Resolved69 (46%)
- In progress51 (34%)
- Pending27 (18%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar68(45%)
- 2.Pikine33(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès10(7%)
Most followed reports
View all the most followed reports