All reports addressed to the administration
Browse the citizen reports addressed to CCIES, with their status, priority and follow-up.
CCIES
Khountou score
55/100To improve
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
Reports received
154
+8 this month
Resolved
57
37% of total
In progress
52
34% of total
Critical
23
15% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
![]() Dossier bloqué depuis plusieurs mois à Yoff #CCIES-2024-1820 | Yoff, Dakar | 29 December 2024 12:07 | Processing delays | Resolved | Medium | 40 4 | View report |
![]() Service d’accueil fermé aux heures d’ouverture à Mermoz #CCIES-2024-1813 | Mermoz, Dakar | 27 December 2024 08:14 | Reception | Pending | High | 60 6 | View report |
![]() Dossier bloqué depuis plusieurs mois à Keur Massar #CCIES-2024-1806 | Keur Massar, Pikine | 24 December 2024 22:21 | Processing delays | Resolved | Low | 27 3 | View report |
![]() Dossier bloqué depuis plusieurs mois à Colobane #CCIES-2024-1799 | Colobane, Dakar | 22 December 2024 17:28 | Processing delays | Resolved | Critical | 28 3 | View report |
![]() Service d’accueil fermé aux heures d’ouverture à Grand-Yoff #CCIES-2024-1792 | Grand-Yoff, Dakar | 20 December 2024 07:35 | Reception | Resolved | Low | 31 3 | View report |
![]() Absence d’information sur les procédures à HLM #CCIES-2024-1785 | HLM, Dakar | 18 December 2024 00:42 | Transparency | In progress | Low | 39 4 | View report |
Reports by status
154Total
- Resolved57 (37%)
- In progress52 (34%)
- Pending42 (27%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar69(45%)
- 2.Pikine34(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès11(7%)
Most followed reports
View all the most followed reports


