All responses from the administration
Browse every response published by SEN’EAU to citizen reports, with its status, date and level of follow-up.
SEN’EAU
Khountou score
62/100To improve
Response rate
74%
Average processing time
4.4 days
Published responses
356
Reports followed
150
Total responses
356
+21 this month
Published responses
242
68% of total
Updates
78
22% of total
Not relevant / rejected
11
3% of total
| # | Report / subject | Reference | Response date | Answered by | Status | Category | Follow-up | Action |
|---|---|---|---|---|---|---|---|---|
| 221 | Canal bouché à Fann | SG-SENEAU-2024-0335 | 24 October 2024 | Service des relations usagers | Updated | Blocked pipe | 56 | View response |
| 222 | Canal bouché à Fann | SG-SENEAU-2024-0334 | 23 October 2024 | Service des relations usagers | Updated | Blocked pipe | 26 | View response |
| 223 | Conduite percée à Thiès Nord | SG-SENEAU-2024-0333 | 23 October 2024 | Direction générale | Published | Pipe leak | 85 | View response |
| 224 | Fuite importante sur une conduite à Thiaroye | SG-SENEAU-2024-0332 | 21 October 2024 | Direction générale | Published | Pipe leak | 19 | View response |
| 225 | Pas d’eau au robinet depuis 3 jours à Mermoz | SG-SENEAU-2024-0331 | 21 October 2024 | Service technique | Published | Water cut | 82 | View response |
| 226 | Fuite importante sur une conduite à Thiaroye | SG-SENEAU-2024-0330 | 21 October 2024 | Direction générale | Published | Pipe leak | 43 | View response |
| 227 | Canal bouché à Fann | SG-SENEAU-2024-0329 | 18 October 2024 | Service des relations usagers | Published | Blocked pipe | 84 | View response |
| 228 | Pas d’eau au robinet depuis 3 jours à Sangalkam | SG-SENEAU-2024-0328 | 17 October 2024 | Service technique | Not relevant | Water cut | 86 | View response |
| 229 | Fuite importante sur une conduite à Thiaroye | SG-SENEAU-2024-0327 | 16 October 2024 | Direction générale | Published | Pipe leak | 29 | View response |
| 230 | Pas d’eau au robinet depuis 3 jours à Sangalkam | SG-SENEAU-2024-0326 | 16 October 2024 | Service technique | Published | Water cut | 61 | View response |
Responses by status
356Total
- Published responses242 (68%)
- Updates78 (22%)
- Pending25 (7%)
- Not relevant11 (3%)
Responses by category
- Water cut87 (24 %)
- Pipe leak71 (20 %)
- Water quality65 (18 %)
- Billing50 (14 %)
- Sewage overflow45 (13 %)
- Other38 (11 %)
Response trends
- Published responses
- Updates
- Not relevant