All reports addressed to the administration
Browse the citizen reports addressed to CCIES, with their status, priority and follow-up.
CCIES
Khountou score
55/100To improve
Response rate
59%
Average processing time
6.4 days
Published responses
51
Reports followed
154
Reports received
154
+8 this month
Resolved
57
37% of total
In progress
52
34% of total
Critical
23
15% of total
| Report | Location | Date | Category | Status | Priority | Follow-up | Action |
|---|---|---|---|---|---|---|---|
 Dossier bloqué depuis plusieurs mois à Thiaroye #CCIES-2025-1988 | Thiaroye, Pikine | 24 February 2025 10:19 | Processing delays | In progress | Medium | 49 5 | View report |
Délivrance de documents retardée à Ouakam #CCIES-2025-1981 | Ouakam, Dakar | 22 February 2025 07:26 | Documents | Resolved | High | 59 6 | View report |
Service d’accueil fermé aux heures d’ouverture à Ouakam #CCIES-2025-1974 | Ouakam, Dakar | 19 February 2025 17:33 | Reception | In progress | Low | 19 2 | View report |
Absence d’information sur les procédures à Nguékokh #CCIES-2025-1967 | Nguékokh, Mbour | 17 February 2025 16:40 | Transparency | Resolved | Critical | 26 2 | View report |
Dossier bloqué depuis plusieurs mois à Hamo 5 #CCIES-2025-1960 | Hamo 5, Guédiawaye | 15 February 2025 06:47 | Processing delays | In progress | Medium | 57 6 | View report |
Service d’accueil fermé aux heures d’ouverture à Mermoz #CCIES-2025-1953 | Mermoz, Dakar | 12 February 2025 15:54 | Reception | Pending | Critical | 55 6 | View report |
Reports by status
154Total
- Resolved57 (37%)
- In progress52 (34%)
- Pending42 (27%)
- Rejected3 (2%)
Most reported areas
- 1.Dakar69(45%)
- 2.Pikine34(22%)
- 3.Guédiawaye18(12%)
- 4.Rufisque14(9%)
- 5.Thiès11(7%)
Most followed reports
View all the most followed reports